Shopping FAQs

A little help before you shop

Good questions.
Happy shopping.

From finding our live shows to getting help with an order, here are the useful details.

Where can I shop with JS Toys?

Visit our Whatnot profile, @jstoys_, for current listings and upcoming live shows. We’re preparing our website shop and will add products here as it becomes ready.

What do you sell?

Toys, plushies, squishies, sensory finds and collectibles. Availability changes, so check each listing or ask during a live show.

How do I join a live show?

Open our Whatnot profile to see upcoming shows. Follow JS Toys there to keep up with us. Purchases made on Whatnot are checked out through Whatnot.

Where can I find delivery details?

For a Whatnot purchase, check the delivery information shown by Whatnot before checkout and in your order details afterwards.

How do I get help with an order?

For a Whatnot order, contact us through the order in Whatnot so we can find the right purchase. For other enquiries, contact JS Toys. Include your order reference where relevant.

How do I check whether a toy is suitable?

Check the individual item’s age guidance, description and warnings before buying. Ask us if you need more information about a particular toy.

Still need a hand?

Tell us what you’re looking for and we’ll do our best to help.

Contact JS Toys